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Contact Us

Have questions about MediFlux? We'd love to hear from you. Get in touch with our team and we'll help you get started.

Contact Us

Get in Touch

Have questions about MediFlux? Our team is here to help. Fill out the form and we'll get back to you as soon as possible.

Our Office

Karan Nagar
Srinagar, Jammu and Kashmir 190010
India

Business Hours

Monday - Saturday: 9:00 AM - 10:00 PM
Sunday: 11:00 AM - 5:00 PM

Why Choose MediFlux Support

A Support System Built to Let Your Pharmacy Grow

We don't just provide software; we partner in your daily store operations to offer peace of mind.

Real-time

Response & Support

Our dedicated support team is active on WhatsApp and phone for instant, real-time resolutions.

99.9% Uptime

Cloud Reliability

Highly redundant and modern cloud servers ensure your pharmacy billing never halts.

24/7 Monitoring

Proactive Security

Continuous server monitoring and automated daily backups keep your records secure.

100% Free

Historical Data Migration

We securely move all your existing customer, stock, and sales data from old software.

Quick Answers

Frequently Asked
Support & Sales FAQs

Got a quick question about onboarding, billing, or security? Browse our targeted support FAQs to get immediate answers.

Still have questions?

Our team is happy to chat about custom workflows, store networks, or billing integrations.

View All FAQs

Locate Us

Visit Our Srinagar Headquarters

We are located in the heart of Srinagar city. Drop in for a personalized 1-on-1 walkthrough and a hands-on live demo of MediFlux!

How to Reach Us

Located in the prominent commercial center of Karan Nagar, Srinagar. We are easily accessible via local cabs, smart buses, and auto-rickshaws. Key landmarks like the SMHS Hospital and Karan Nagar Chowk are just a short walk away.

Interactive Demo Lounge

Step in to try our physical point-of-sale setups. Experience barcode scanner compatibility, thermal bill printing, touch screen optimizations, and live mobile sync in a simulated retail environment.

On-Site Staff Training

Bring your billing staff along for a hands-on learning session. Our customer success team will train your operators so your store can start billing customers immediately.

Ready to transform your pharmacy?

Join Hundreds of Pharmacies Using MediFlux

Start managing your pharmacy more efficiently today. No credit card required.